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March 17, 2020
Hello Everyone,
I want to be as transparent as possible during this challenging time and give you some insight on how the corona virus is affecting us and our ability to serve our loyal customers. First, we are all healthy and none of our employees have had any symptoms or been tested for the virus.
However, we were given an order by our county authorities on March 12 to "shelter in place" and cease operations until April 8th (now extended to May 4). This is not something that we want to do, but for the health & safety of our employees and the nation, this is something that we must do.
The vast majority of our products are built-to-order and fabricated using various lasers and other complex machinery that cannot be done from home. After careful consideration, this has forced us to shut down production during this "shelter in place" order.
That said, we are taking the following steps so that we may continue operations during this time so that the company may emerge healthy out of this pandemic. Customer Service will continue during this "shelter in place" order and we will build and ship your orders just as soon as we are allowed to return to work.
Now for NEW orders, we have converted all of the products that are not currently ready to ship to "Pre-Order" on our website and are offering a 50% DISCOUNT while we are shutdown. These products will be built-to-order once we are allowed to return to work on May 4 (extended from April 8.)
Finally, we want to express or deepest condolences to anyone who has lost loved ones as result of this disease. Our hearts are with you.
Chris
P.S. Stay safe, wash your hands & keep playing guitar!
